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Datenschutz

data protection

Privacy policy for the websites s2-software and its subpages

I. Name and address of the person responsible

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states as well as other provisions of data protection law is the Data Protection Officer:

S2-Software GmbH & Co. KG
At the Römerkessel 1
56864 Bad Bertrich
Germany (German)
Phone: +49 26 74-2 66 32 76
E-mail: info@s2-software.de

Contact our data protection officer
If you have any questions regarding the processing of your personal data, suggestions or complaints regarding data protection, please contact our data protection officer.

ProSec Networks e.K.
Tim Schughart
Robert Koch Street 1-9
D-56751 Polch
info@prosec-networks.com

For inquiries via mail, please use the subject line:
"Privacy Policy - s2-Software"


II. general information on data processing

1. scope of processing of personal data

We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

2. legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 Para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis.

Art. 6 para. 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

Art. 6 para. 1 lit. d DSGVO serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

3. data erasure and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in Union regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

III. provision of the website and creation of log files

1. description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Browser type and browser version
  • used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

The data is also stored in the log files of our system. However, the IP address is changed before it is stored so that it cannot be assigned to any user. The last four digits are replaced by random numbers. This data is not merged with other data sources.

All data collected via the website, in addition to the data listed above and the data collected via the input masks, are collected via our server host, which acts for us as an order processor.

2. purpose of storage

The data is stored for the purpose of error analysis.

3. legitimate interest

Our justified interest in data processing also lies in error analysis and the maintenance of the possibility of using our website made possible by this.

4. storage period

After 7 days the data will be deleted.

5. legal basis

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DS-GVO.

6. possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.

IV. Use of cookies

1. description and scope of data processing

The website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. To operate the shop system, cookies are set which store the items in the shopping cart and log-in information.

2. legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO.

If the use of the shop system serves the preparation, establishment or execution of a contractual relationship, Art. 6 para. 1 lit. DSGVO is a further legal basis for the use of cookies.

3. purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

We need cookies for the following applications:

Login, shopping cart

The user data collected by technically necessary cookies are not used to create user profiles.

In these purposes, our legitimate interest lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f DSGVO.

If the user intends to purchase software licenses via our webshop, the use of cookies is an indispensable technical prerequisite for carrying out the ordering process.

4. duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent. If you have already placed items in the shopping cart, this will be emptied when the cookies are deactivated.

If you do not deactivate the transmission of cookies or do not actively delete them, they will be deleted after the end of the browser session even without your participation, partly immediately after termination, partly after one year.

V. Registration

1. description and scope of data processing

On the website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

Salutation, first name, surname, street, house number, postal code, town, e-mail address and - if indicated - company.

At the time of registration, the user's IP address and the date and time of registration are also stored.

If you order goods within the scope of the use of the online shop, we transfer the specified data into our merchandise management system.

1. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO. The legal basis for the processing of telephone and fax numbers is Art. 6 para. 1 lit. f DSGVO. Insofar as data is stored to fulfil a legal obligation, the legal basis is Art. 6 para. 1 lit. c DSGVO.

2 Purpose of data processing

A registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures. We need the name, company name and address for the delivery of goods, for issuing invoices according to § 14 Abs. 2 UStG as well as for legal prosecution and warranty of defects.

The storage of the telephone number(s) as well as the fax number serves to facilitate the establishment of contact. This is also our legitimate interest.

3. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

This is the case during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data are no longer necessary for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations. Insofar as the data is used to create invoices, we store this data in the invoices until the expiry of the storage obligation in accordance with § 147 AO.

4. possibility of opposition and removal

As a user you have the possibility to cancel the registration at any time. You can delete it in the shop itself in the login area under the menu item "My account" using the command "Delete customer account". If - as described above in section 1 - your data has been transferred to our merchandise management system, the deletion of the account will not lead to the deletion of your data from the merchandise management system. You can have the data stored about you changed at any time. You can change your data by clicking on "Change billing address". For further changes, we have a contact form available with which you can inform us of your request for deletion or change.

As far as the data are necessary for the fulfilment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible as far as contractual or legal obligations do not oppose a deletion.

VI. acquisition of software licenses

On the website we offer the possibility to purchase software licenses. In the event of a purchase, in addition to the data already stored as part of the registration process, we also store the data of the respective purchase, namely type of software, type and number of licenses, price.

If you order goods within the scope of the use of the online shop, we transfer the specified data into our merchandise management system.

1. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO. Insofar as data is stored to fulfil a legal obligation, the legal basis is Art. 6 para. 1 lit. c DSGVO.

2 Purpose of data processing

A registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures. We need the name, company name and address for the delivery of goods, for issuing invoices according to § 14 Abs. 2 UStG as well as for legal prosecution and warranty of defects.

The storage of the telephone number(s) as well as the fax number serves to facilitate the establishment of contact. This is also our legitimate interest.

3. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

This is the case during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data are no longer necessary for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations. Insofar as the data is used to create invoices, we store this data in the invoices until the expiry of the storage obligation in accordance with § 147 AO.

VII. payment service PayPal

1. scope and object of data processing

We have integrated components of PayPal on our website. The data controller has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards, even for users who do not have a PayPal account. There are no account numbers or IBAN with PayPal, the account is managed via the email address.

PayPal makes it possible to make and receive online payments to third parties. In addition, PayPal also assumes trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the person concerned selects "PayPal" as the payment option during the ordering process in our online shop, the user will be redirected to a PayPal-operated site to execute the payment. In order for the transaction to be assigned to the user, the data of the person concerned is automatically transmitted to PayPal. This data includes first name, surname, address, email address and IP address. Personal data related to the respective order are also necessary for the processing of the purchase contract.

2. legal basis for data processing

The legal basis for data processing is Art. 6 para. 1 lit. b DSGVO. Insofar as the transmission is for fraud prevention purposes, another legal basis is Art. 6 para. 1 lit. f DSGVO.

3 Purpose of data processing

The purpose of data transmission is to process payments and prevent fraud. The data controller will transfer personal data to PayPal in particular if there is a legitimate interest in the transfer. The personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reporting agencies. The purpose of this transfer is to check identity and creditworthiness.

4. further use by PayPal

Since PayPal provides the payment service in fulfillment of a debt existing between you and PayPal, PayPal processes the transmitted data for its own purposes as the responsible body. Therefore, we have no influence on the further use by PayPal.

PayPal's applicable privacy policy can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full .

VIII External payment service providers

1. content and scope of data processing

We use external payment service providers whose platforms users and we can use to carry out payment transactions (e.g., each with a link to the privacy statement),

Klarna (https://www.klarna.com/de/datenschutz/),

Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/),

Visa (https://www.visa.de/datenschutz),

paydirekt (https://www.paydirekt.de/agb/index.html),

eps bank transfer (https://www.eps-ueberweisung.at/).

As part of the provision of payment services, the payment service providers process inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient details. The information is required to complete the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account- or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the data may be transmitted by the payment service provider to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the general terms and conditions and data protection information of the payment service providers.


2. legal basis

The legal basis for the integration of payment services is Art. 6 para. 1 lit. b DSVGO.

3. purpose of processing


The purpose of the integration of the payment services is the fulfilment of the payment obligation from the contracts concluded in our shop.

Within the framework of the performance of contracts, we shall appoint payment service providers on the basis of Art. 6 para. 1 lit. b. DSGVO. We also use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. b. DSGVO in order to offer our users effective and secure payment options.


Payment transactions are subject to the terms and conditions and data protection notices of the respective payment service providers, which can be accessed within the respective websites or transaction applications. We also refer to these for further information and assertion of revocation, information and other rights affected.

IX. Contact form and e-mail contact

1. description and scope of data processing

There is a contact form on the website which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. These data are:

Name, first name, email address, telephone number and message text.

The following data will also be stored at the time the message is sent:

The IP address of the user
Date and time of registration
Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.

The email is received via our email host, the messages from the input masks are received via our server host. Otherwise, the data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

To secure the contact form we have implemented the service reCAPTCHA. For the data processed via this service, please read section XVI of this declaration.

2. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO. If the purpose of the contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3 Purpose of data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. This is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. possibility of objection and removal

The user has the possibility at any time to object to the storage of his personal data. In such a case, the conversation cannot be continued.

The objection can be made by sending an email or using our contact form. In this case, we delete - unless we are legally obliged to store the conversation - all personal data stored in the course of establishing contact, including the objection.

X. Ticket system

1. description and scope of data processing

A ticket system is available on the website which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. These data are:

Name, first name, email address, language and message text, as well as - if indicated - telephone number.

At the time the message is sent, the following data will also be stored:

The IP address of the user
Date and time of registration
The data will not be passed on to third parties in this context. The data will only be used for the processing of the conversation.

The user also has the opportunity to track the current status of the ticket. For this purpose, the user must open an account with the data listed in this section and log in with his/her e-mail address and a password of his/her choice.

2. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO. If the purpose of the contact is the execution of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. purpose of data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. This is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

The data transmitted within the scope of opening the user account for the ticket system will be stored until the user deletes the user account.

5. possibility of opposition and removal

The user has the possibility at any time to object to the storage of his personal data. In such a case, the conversation cannot be continued.

The objection can be made by sending an email. In this case, we delete - unless we are legally obliged to store the conversation - all personal data stored in the course of establishing contact, including the objection.

The user can delete the data transmitted within the scope of opening the user account for the ticket system at any time by deleting the user account.

XI. Google Maps

1. description and scope of data processing

On this website we use Google Maps, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google). When you open the page, your IP address is transmitted to Google.

2. legal basis for the processing

The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the processing

The purpose of the processing is to offer a route planner for possible home visits to our premises.

4. use by Google

For the exact use of the IP address by Google, please refer to Google's privacy policy, available at

https://policies.google.com/privacy?hl=de#infocollect.

https://policies.google.com/privacy/update?hl=de&gl=de

5. prevention / termination of data collection

If you've already visited the page, you can avoid further transmissions to Google by leaving the page.

6. adequacy decision

Insofar as data is transferred to the USA for the use of Google Maps, this is based on the European Commission's adequacy decision of 12.07.2016 (C(2016) 4176) for the provisions of the Privacy Shield Agreement. Google has submitted to the provisions of the Privacy Shield, the certificate can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

XII. reCAPTCHA

1. description and scope of data processing

On the website we use the function reCAPTCHA, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). When you open the page, your IP address is transmitted to Google.

2. legal basis for the processing

The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the processing

The integration of the reCAPTCHA service serves to ensure that the contact form provided is operated by a human being and is not automatically filled in and transmitted by a robot.

4. use by Google

For the exact use of the IP address by Google, please refer to Google's privacy policy, available at

https://policies.google.com/privacy?hl=de#infocollect.

https://policies.google.com/privacy/update?hl=de&gl=de

5. prevention / termination of data collection

If you've already visited the page, you can avoid further transmissions to Google by leaving the page.

6. adequacy decision

If data is transferred to the USA for the use of reCAPTCHA, this is based on the European Commission's adequacy decision of 12.07.2016 (C(2016) 4176) for the provisions of the Privacy Shield Agreement. Google has submitted to the provisions of the Privacy Shield, the certificate can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

XIII Google Analytics

1. description and scope of data processing

This website uses functions of the web analysis service Google Analytics. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. We have concluded a contract with Google for order data processing for the purpose of using Google Analytics.

2. legal basis

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO.

3. purpose of processing

The purpose of data processing is to optimise our advertising and improve our website, in particular to enhance user-friendliness in order to make it easier for visitors to find their way around. This is also our legitimate interest.

4. storage period

Sessions and campaigns are terminated after a certain period of time. By default, sessions end after 30 minutes of inactivity and campaigns end after six months. The maximum time limit for campaigns is two years. For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html

https://policies.google.com/

5. objection/removal, prevention

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics uses user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

6 Demographic characteristics of Google Analytics

This website uses the function "demographic features" of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under "Objection to data collection".

7. adequacy decision

Insofar as data is transferred to the USA for the use of Google Analytics, this is based on the European Commission's adequacy decision of 12.07.2016 (C(2016) 4176) for the provisions of the Privacy Shield Agreement. Google has submitted to the provisions of the Privacy Shield, the certificate can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

XIV Facebook Pixels

1. content and scope of data processing

We use the Facebook pixel (visitor action pixel) on our website for visitor conversion measurement. The service is provided by Facebook Inc. (Facebook), 1601 S. California Ave, Palo Alto, CA 94304, USA. It allows us to track users' actions after they have seen or clicked on a Facebook ad. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not see the personal data of individual users.

However, this data is stored and processed by Facebook and we will inform you about this according to our level of knowledge. Facebook may link this information to your Facebook account and may also use it for its own promotional purposes in accordance with its own data use policy: https://www.facebook.com/about/privacy/. You may enable Facebook and its affiliates to serve advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes.

2. legal basis

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the processing

The processing of users' personal data enables us to analyse the surfing behaviour of our users for statistical and market research purposes. This helps us to constantly improve our website and its user-friendliness and to be able to make personalised product recommendations. In these purposes, our legitimate interest lies in the processing of data in accordance with Art. 6 para. 1 lit. f DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer needed for our recording purposes.

5. possibility of opposition and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

You can deactivate Facebook pixels by making settings in your Facebook profile. https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

XV. Google Remarketing

a)1. description and scope of data processing

We work with Google LLC. (hereinafter referred to as "Google") as part of the Google Remarketing service. Remarketing is used to measure the user's use of our website for the purpose of providing personalized product recommendations on other websites. For this purpose, the IP address and other user-related content such as areas of interest are transmitted to Google.

2. legal basis for data processing

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f DSGVO.

3. purpose of data processing

The processing of the data serves to deliver personalised product recommendations via other websites. This is also our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer needed for our recording purposes. You have the possibility to deactivate the function under the following link: https://adssettings.google.de/anonymous?sig=ACi0TCh1FkfADFuiYMx0pfGR7ziSVcmxKuyp8Kz0LTF41h1ThwTSV1FnR3Or6vzYft6Gmx63xK1kiG24ovOmr9qo8LjKITEvJw&hl=de#display_optout

XVI Trusted Shop Badge

1. content and scope of data processing

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and the possibly collected evaluations as well as to offer the Trusted Shops products to buyers after an order. The Trustbadge and the services advertised with it are an offer of the Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When calling the Trustbadge, the web server automatically saves a so-called server logfile, which contains, for example, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. These access data are not evaluated and are automatically overwritten at the latest seven days after the end of your page visit. Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement made between you and Trusted Shops applies.

2. legal basis

The legal basis for the integration of the Trusted Shop Badge is Art. 6 Para. 1 lit. f DSGVO.

3. purpose of processing

The integration of the Trusted Shop Badges serves the optimal marketing of our offer by it our reliability with the completion of the contracts closed over our Shop to the expression brings. In this also our justified interest lies.

4. duration of the storage


The access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.

XVII Google AdSense

1. content and scope of data processing

This website uses Google AdSense, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to serve ads. Google uses cookies, which are small text files that Google uses to identify the user's computer and analyze how users use the site. In addition, Google uses small invisible graphics (so-called web beacons) that enable Google to analyze clicks on the website and similar information.

The information collected via cookies and web beacons is jointly transmitted to and stored by Google on servers in the United States. Google does not merge your IP address with any other stored data.

2. legal basis

The legal basis is Art. 6 para. 1 lit. f DSGVO.

3. purpose of processing

The use of Google AdSense puts us in a position to integrate third party advertising suitable to our website and the interests of our users on our website and thus to make our website more attractive. This is also our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

4. storage period / avoidance

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

XVIII. Amazon Log In

1. content and scope of data processing

Amazon Log In allows you to log in to areas of our website that would require registration using your Amazon login details. To use it, you must have an Amazon account. In connection with the login process, Amazon sends us the following data.

2. legal basis

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the processing

The processing of personal data allows the users of our website an uncomplicated way of registration. For this purpose, our legitimate interest lies in the processing of data in accordance with Art. 6 para. 1 lit. f DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer needed for our recording purposes.

XIX Google Web Fonts

1. content and scope of data processing

This page uses so-called web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google) for the uniform display of fonts. When you access a page, your browser loads the web fonts you need into its browser cache to display text and fonts correctly. This establishes a connection between the user's connection and the Google server, so that the user's IP address is transmitted to Google.

If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

2. legal basis

The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO.

3. purpose of processing

The purpose of data processing is to present the contents of our website in a uniform, appealing font for a more user-friendly presentation. This is also our legitimate interest.

4. prevention / termination of data collection

If you've already visited the page, you can avoid further transmissions to Google by leaving the page.

5. adequacy decision

Insofar as data is transferred to the USA for the use of Google Fonts, this is based on the European Commission's adequacy decision of 12.07.2016 (C(2016) 4176) for the provisions of the Privacy Shield Agreement. Google has submitted to the provisions of the Privacy Shield, the certificate can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

XX. Tawk.to

This website offers the possibility of a live chat. For this the application tawk.to is used. tawk.to acts here as an order processor for us. To the collected data belong: Chat history, IP address at time of chat, history of subpages visited and country of origin. This data is necessary to provide the chat service and to protect against misuse and for evaluation in internal statistics. This personal data is processed on the basis of a weighing of interests. Our interest here is the possibility of direct communication with visitors to the site, if they so wish, and the provision of better customer service. The data do not serve the identification of your person. They are not stored. The deletion takes place after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to's data protection information: https://www.tawk.to/privacy-policy

XXI Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

1. right to information

You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.

In the event of such processing, you may request the following information from the data controller:

the purposes for which the personal data will be processed;
the categories of personal data processed;
the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
the planned duration of the retention of the personal data concerning you or, if it is not possible to provide specific information in this regard, the criteria for determining the retention period;
the existence of a right to rectify or erase personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
all available information on the origin of the data, if the personal data are not collected from the data subject;
the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2. right to rectification

You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification immediately.

3. the right to limit the processing

Under the following conditions, you may request that the processing of your personal data be restricted:

if you dispute the accuracy of the personal data concerning you for a period of time which allows the data controller to verify the accuracy of the personal data;
the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, such data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to cancellation

(a) Duty to delete

You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 (2) DSGVO.
The personal data concerning you have been processed unlawfully.
The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
b) Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

(c) Exceptions

The right to deletion does not exist if the processing is necessary.

on the exercise of freedom of expression and information;
to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
to assert, exercise or defend legal claims.
5. right to information

If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of such recipients by the data controller.

6. right to data transferability

You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that

the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
processing is carried out using automated procedures.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

The person responsible will no longer process the personal data concerning you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right to object in relation to the use of Information Society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

8. right to revoke the declaration of consent under data protection law

If you make a declaration of consent under data protection law, you have the right to revoke this at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.

9 Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision

is necessary for the conclusion or performance of a contract between you and the person responsible,
is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
with your explicit consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

In the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms and your legitimate interests, including at least the right of the controller to obtain the intervention of a person, to present his or her point of view and to contest the decision.

10. right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.

The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

The competent supervisory authority for data protection issues for our company is the data protection officer of the federal state in which our company is based. A list of the data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

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